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Training · 07

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Performance Systems, Organization and Competency Management

Build organization, competency and performance together.

Duration
2 daysalso as 1 day or 4 half days
Participants
Sized to your teamwe agree the group size together
Method
Interactive workshopcase work, Excel calculations, group work
Trainer

A two-day hands-on programme that builds organization structure, role definitions, the competency model and the performance appraisal process as one system. In a fictional logistics company that has grown fast, participants measure spans of control, write role and competency profiles, calibrate appraisal results and rehearse the performance conversation.

After the programme, participants

  1. 01

    Reads the organization structure through span of control, number of layers and role overlap, and compares structure options with their rationale.

  2. 02

    Writes a role definition made of purpose, areas of responsibility, decision rights, relationships and success measures.

  3. 03

    Builds a competency model of a few distinctive competencies described as behaviours, and writes their levels.

  4. 04

    Measures the competency gap between role and person and turns it into a development plan weighted towards on-the-job learning.

  5. 05

    Designs an appraisal process weighted on goals and competencies, recognises rating errors and runs the calibration meeting.

  6. 06

    Holds an evidence-based, future-focused performance conversation and handles difficult conversations.

The two days

Day 1

  1. Three mechanisms, one system
  2. Organization structure and span of control
  3. Role design
  4. The competency model

Day 2

  1. The gap between role and person, and development
  2. The appraisal process and calibration
  3. The performance conversation
  4. Connecting the system and a 30-day plan